This training event is restricted to a private department.  If you would like to arrange this training for your department or campus organization please complete the training request form here: https://www.uvm.edu/dsc/training

 

De-escalation - A conversation about the strategic application of communication techniques and other non-physical methods to stabilize, slow down, or diminish the intensity of a situation. This approach aims to defuse tensions and promote a calmer atmosphere without resorting to physical force. By employing effective communication strategies, individuals can navigate encounters with heightened emotions or potential conflicts, fostering a safer and more constructive environment.